Here are some of our most frequently asked questions. We're also happy to answer any questions, just send us a message!
WHAT IS THE BURN TIME ON YOUR CANDLES?
Our 12 OZ candles have up to 55+ hours of burn time.
DO YOU OFFER LOCAL PICK UP IN CALGARY?
Yes we do! Just choose the option at checkout and you will be sent a confirmation email to let you know that we have received your order. Once it is ready we will send you an email to let you know along with details on what to do once have reached our location.
WHAT IS YOUR RETURN POLICY?
Due to the nature of our products, all sales are final. We do not give out refunds at any time. If you receive your order and see that the candle has been broken/damaged, please email email@example.com within 2 days with a photograph of how your order was received, we will then look into your order and get back to you within 48 hours.
CAN YOU DO CUSTOM CANDLES FOR SPECIAL EVENTS?
Yes, we have worked with wedding and occasion planners to create custom candles. Email us to learn more: firstname.lastname@example.org
DO YOU SELL WHOLESALE?
Yes! We would love to share our products with new stockists, please email email@example.com with your wholesale enquiries.